Ciao Bella Contemporary Flowers – Central London Florist

Frequently Asked Questions – Ciao Bella Contemporary Flowers, Central London

CENTRAL LONDON FLOWER DELIVERY – NEXT-DAY FLOWERS IN W1

Premium bouquets and centrepieces for next-day delivery across Central London

FREQUENTLY ASKED QUESTIONS

  I have not received an email confirmation of my order

You may find it in your junk folder. If not, please get in touch with one of our team via contact form or telephone on +44 7507 688 910

  Do you ever substitute a flower?

We will always deliver the blooms on the picture, unless we find a fresher or more beautiful bloom, in which case we will substitute with a flower of the same colour or stem length.

  What areas do you deliver to?

We currently deliver in the W1 post codes only.

  Do you offer subscription services or regular deliveries?

Not yet, but we will.

  Refunds and Returns?

Should you be unhappy with your order please get in touch with us within 24 hours, stating your order number, and including a few pictures of the bouquet. Depending on the situation, we may either offer to replace the product, or offer a partial/full refund.

  What happens once I have placed my order?

One of us will visit the flower wholesaler at 5 am to fulfill your order, carefully selecting the freshest flowers.The blooms will be conditioned, surplus leaves and thorns removed, given a fresh cut and hydrated in a cool place. Your flower bundle is wrapped and delivered to your door at the requested time. Please note that we do not currently deliver on a Sunday. Saturday and Sunday orders will be delivered on Monday.

  I'VE GOT ANOTHER QUESTION?

We hope to have covered most of the frequently asked questions, however if your query is not covered above, please email us at info@centrallondonflowerdelivery.co.uk and we will be happy to help.